Terms of Service
Last Updated: 24 October 2026
Welcome to Samved Jewels.
These Terms of Service govern your access to and use of https://samvedjewels.shop/ and the products offered through our website.
By accessing our website or placing an order, you agree to these terms. If you do not agree with these terms, please discontinue use of the website.
1. Definitions
In these Terms of Service:
“Website” refers to https://samvedjewels.shop/.
“Samved Jewels”, “we”, “our”, or “us” refers to the business operating this website.
“Customer”, “you”, or “your” refers to any person accessing the website or purchasing products through it.
“Products” refers to jewellery and other items offered for sale through the website.
2. Use of the Website
You agree to use our website only for lawful purposes and in accordance with these terms.
You must not:
Use the website for fraudulent or unlawful activities.
Submit false or misleading information.
Attempt to gain unauthorised access to the website or its systems.
Interfere with the security, functionality, or operation of the website.
Use website content in a way that infringes intellectual property rights.
We reserve the right to take appropriate action against misuse, subject to applicable law.
3. Product Information
We make reasonable efforts to display accurate product descriptions, photographs, specifications, and prices.
Product appearance may vary slightly because of lighting, photography, display settings, or manufacturing characteristics.
Customers should carefully review product descriptions, dimensions, sizes, materials, and other relevant specifications before placing an order.
Where a product is described using specific material, purity, plating, gemstone, or other quality claims, the description provided for that product will apply.
Nothing in this section limits remedies available for products that are defective, materially misrepresented, or otherwise covered by applicable consumer protection laws.
4. Pricing and Payments
All prices are displayed in Indian Rupees (INR), unless otherwise specified.
Prices, promotions, and product availability may change from time to time. Such changes will not ordinarily affect an order already accepted, except where a correction or other change is legally permissible.
Payments must be completed through the payment methods available at checkout. Cash on Delivery, if offered, will be subject to the conditions displayed on the website.
Customers are responsible for providing accurate billing and payment information.
We may investigate suspicious transactions or payment irregularities and take appropriate action in accordance with applicable law.
5. Orders and Acceptance
Placing an order constitutes a request to purchase the selected products.
An order may be subject to payment verification, inventory availability, and confirmation of the details provided.
If an order cannot be fulfilled because of a genuine stock, payment, pricing, or technical issue, we will notify the customer and provide an appropriate resolution, including a refund where applicable.
6. Shipping and Delivery
We currently accept orders for delivery within India to serviceable locations.
Order processing, estimated delivery timelines, shipping charges, and tracking arrangements are explained in our Shipping and Return Policy.
Delivery estimates may be affected by courier delays, weather, public holidays, festive periods, or other circumstances beyond our reasonable control.
7. Returns, Exchanges, Refunds, and Cancellations
Returns, exchanges, refunds, and cancellations are governed by our Shipping and Return Policy, together with applicable Indian consumer protection laws.
Customers should review that policy before placing an order.
Nothing in these Terms of Service is intended to waive or restrict any statutory consumer right or remedy.
8. Intellectual Property
Unless otherwise stated, the website's text, product photographs, graphics, branding, logos, design elements, and other content are owned by or licensed to Samved Jewels.
You may access the website for personal, non-commercial shopping purposes.
You must not reproduce, republish, distribute, modify, sell, or commercially exploit website content without prior permission from the relevant rights holder, except where permitted by law.
9. Customer Submissions and Reviews
If the website allows customers to submit reviews, comments, photographs, or other content, you are responsible for ensuring that your submissions are lawful, accurate, and do not violate another person's rights.
You must not submit content that is fraudulent, defamatory, abusive, unlawful, misleading, or infringing.
By submitting content, you grant Samved Jewels permission to use, display, and reproduce that content for purposes related to operating and promoting our business, subject to applicable law and any necessary consent.
We may moderate or remove content that violates these terms or applicable law.
10. Third-Party Links and Services
Our website may include links to third-party websites or services, including payment providers, delivery partners, and other external platforms.
Third-party services may operate under their own terms and privacy policies. We encourage customers to review those policies before using such services.
Our responsibility for third-party services is subject to applicable law.
11. Website Availability
We aim to keep the website accessible and functioning properly. However, temporary interruptions may occur because of maintenance, technical issues, security measures, or circumstances beyond our control.
We may update website content, features, or functionality as needed.
We do not guarantee uninterrupted access at all times.
12. Limitation of Liability
To the extent permitted by applicable law, Samved Jewels will not be liable for indirect or consequential losses arising from temporary website interruptions or events outside our reasonable control.
Nothing in these terms excludes or restricts liability that cannot legally be excluded, including applicable consumer rights concerning defective, incorrect, misrepresented, or undelivered products.
13. Privacy
Your use of the website is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored, and shared.
Please review the Privacy Policy available on our website.
14. Changes to These Terms
We may revise these Terms of Service from time to time. Updated terms will be published on this page with a revised date.
Changes will apply as permitted by law. Continued use of the website after an update does not remove any rights that customers have under applicable law.
15. Governing Law and Disputes
These Terms of Service are governed by the laws of India.
Any dispute will be handled by the competent courts or consumer dispute resolution authorities in accordance with applicable law.
16. Contact Information
For questions about these Terms of Service, please contact:
Samved Jewels
Address: Ganpati Nagar, Plot No. 10 B, RIICO Industrial Area, Sitapura Industrial Area, Sitapura, Ramchandpura, Jaipur, Rajasthan – 302022, India.
Phone: +91 97028 98152
Email: admin.samvedjewels@gmail.com
Support availability: 12 hours a day, 7 days a week.
Showroom timings: 10:00 AM – 10:00 PM.